It's this simple
We provide Point of Interest files (POIs) for Garmin, TomTom and Navman satnavs, and for Google Maps and Google Earth.
We pin-point your location with an accuracy of 1.1m. Vistitors to your website can download the POIs, pop them in their satnav and use them to bring their trade to your business. It's painless for all concerned.
Because we work on the top three satnav brands and anything that can run Google Maps, such as a smart phone or a tablet, our POI files can be used by anyone. So everyone can find you.
Extend your customer service
Because your customers' end-to-end experience starts when they leave home, not when they arrive at your premises, your customer service wraparound should include their journey to you.
The smoother that journey is, the more relaxed and happy your are when they arrive. Happy and relaxed customers are easier to handle, they're more forgiving, they spend more and they give positive recommendations.
Who wants to deal with customers who've just had a row in the car?
Foster brand loyalty
Make it simple for your customers to find a branch of your business, no matter where they are.
Simply and effectively.
If it's easier to come to you than it is for them to go to a competitor, they'll come to you.
And they'll see your logo in their satnav every time they do so. (Some people call that a marketing magnifier. We just think it's cool.)
Generate great word-of-mouth
If potential customers hear phases such as 'but finding them was a nightmare' when others talk about your business, you've lost them. They're not potential customers any more.
Now imagine the same conversation but including 'just download a little thing from their website and it takes you straight to their door'.
They key to great word-to-mouth is to remove all reasons for a customer to complain. They'll have nothing to talk about but the positives. That's what makes a great recommendation.
No tricky questions
If someone has a query about your POI files they come to us. Not to you.
We understand you've already got a day job. You don't want another one in technical support.
The trade comes to you and the support comes to us.
Not just for the big boys
Custom POI's used to be just for the big boys, but we're changing that because customer service, brand-loyalty and word of mouth aren't just for the big boys.
Those corner-stones of good business practice are as important to you as they are to anyone else.
We provide new ways for you to maximise on them.